Warranty terms and return policies under which we are operating are as follows:
All heat press machines sold on this website come with a 1-year free replacement warranty for machine defective due to quality reason while we provide life-time technical support.
Any faulty or malfunctioning part will be replaced with a new one.
Return and refund is available within one month since the purchase date while replacement is available within one year since the purchase date.
Returned items must be sent back in a resalable condition, otherwise we won't refund shipping and handling costs for those items.
Please note that we are not responsible for product defects that are a result of mishandling by the customers or any accidents. Our warranty is not applicable to those cases and thus no returns will be accepted and no exchanges made!